Everything you need to know about using Giglance, from getting started to advanced features.
Giglance is a freelance marketplace platform designed specifically for the Ghanaian market. It connects businesses and individuals (clients) with skilled freelancers (talents) across various industries including web development, design, writing, marketing, and more.
Post jobs, find verified talents, manage projects, and pay securely through our integrated payment system.
Create a profile, showcase your work, find projects, get paid securely, and build your freelance career.
For businesses and individuals who want to hire freelancers.
For freelancers who want to offer their services.
Giglance offers two distinct types of work opportunities: Jobs and Projects. Each serves a different purpose and follows a different workflow. Understanding the difference will help you choose the right option for your needs.
Jobs are designed for long-term or structured employment opportunities. They represent traditional hiring positions where you're looking to fill a role rather than complete a specific task.
Full-time, Part-time, Contract, or Freelance positions
Entry, Intermediate, Senior, or Expert level required
Physical location or Remote work option
Budget range (minimum to maximum) with type: Hourly, Fixed, or Project-based
Time period (e.g., "3-6 months", "Ongoing", "6-12 months")
Array of specific skills needed for the position
draft.active and it becomes immediately visible to all talents./find-work page and submit proposals.filled or you can manually close it as closed./find-work page/dashboard/client/jobs/dashboard/admin/jobsUse jobs when hiring for a position (full-time, part-time, contract), when you need structured employment with clear job type and experience level requirements, have a budget range rather than fixed amount, or need location-based filtering.
Projects are short-term, project-based work assignments designed as proposals sent to specific talent categories. They use a unique two-way proposal system where clients send projects to categories, and talents respond with their own proposals (cover letters).
Title, description, and specific requirements for the work
Single fixed amount (not a range) for the entire project
Specific completion date for the project
Select which talent categories should receive this project (e.g., Development, Design, Writing, Content Creators)
Array of specific skills needed for the project
Two-way proposal system: clients send projects to categories, talents respond with cover letters
pending.active) or reject the project. When approved, notifications are sent to all talents in the selected categories.Talent Dashboard → Discovery page. Projects are filtered based on the talent's category (derived from their skills and bio).completed or can be cancelled if needed.Talent Dashboard → Discovery page. Only projects matching their category are shown. They can filter by "all", "new", or "sent" (proposals they've already sent)./dashboard/client/projects. View all proposals received and manage them (save, decline, accept)./dashboard/admin/projects (Project Approvals page).The project proposal system works differently from jobs:
Use projects when you have a specific one-off task or project, have a fixed budget amount (not a range), have a specific deadline, want to target specific talent categories, prefer a proposal-based workflow where talents write cover letters, or want admin review before the project goes live.
| Feature | Jobs | Projects |
|---|---|---|
| Type | Structured employment positions | One-off work assignments |
| Approval | Company verification required | Admin approval required |
| Budget | Range (min/max) with type (hourly, fixed, project) | Single fixed amount |
| Duration | Time period (e.g., "3-6 months", "Ongoing") | Specific deadline date |
| Location | Yes (required) | No |
| Experience Level | Yes (Entry, Intermediate, Senior, Expert) | No |
| Job Type | Yes (Full-time, Part-time, Contract, Freelance) | No |
| Talent Categories | No | Yes (select which categories receive the project) |
| Application Type | Proposals | Cover letters (proposals) |
| Client Actions | Accept/Reject proposals | Save, Decline, or Accept proposals |
| Status Flow | draft → active → filled/closed | pending → active → completed/cancelled |
| Visibility | Immediate (if active and company verified) | After admin approval (only to selected categories) |
| Where Talents See It | /find-work page | Talent Dashboard → Discovery page |
Use the "Find Talent" page to browse verified freelancers:
Jobs are for structured employment positions (full-time, part-time, contract). Learn more about Jobs vs Projects →
Projects are for one-off work assignments sent to specific talent categories. Learn more about Jobs vs Projects →
pending and requires admin approval.A complete profile helps you stand out and get hired:
There are two ways to find work on Giglance: Jobs and Projects. Learn more about the difference →
/find-work) to see all active job postings from verified companies.Track your income, view transaction history, and manage invoices.
Set up mobile money or bank account details for payouts.
Request withdrawals to your preferred payment method.
Earn rewards by referring new users to the platform.
Giglance uses a sophisticated multi-dimensional trust score system to help clients find reliable talents. This system goes beyond simple star ratings to provide a comprehensive view of a talent's reliability and quality.
Clients rate talents on five key dimensions after each completed project:
The trust score (0-100) is calculated based on:
Talents can earn badges for achievements like "Verified Identity", "Top Performer", "Fast Responder", and more. These badges are displayed on profiles and help talents stand out.
Earn rewards by referring new users to Giglance! Share your unique referral link and unlock exclusive merchandise as you refer more people.
Visit the Merchandise page to see available rewards and the number of referrals needed to unlock each item.
All payments for work facilitated through Giglance must be processed exclusively via our platform. Any attempt to circumvent this policy will result in immediate and permanent account termination. This policy protects both clients and talents by ensuring secure transactions and proper dispute resolution.
Giglance includes a built-in messaging system for seamless communication between clients and talents.
Send and receive messages instantly. Conversations are automatically organized by job or project.
Star important conversations for quick access later.
Archive completed or inactive conversations to keep your inbox organized.
Clients can mark work as completed and rate talents directly from the chat interface.
Submit your verification documents (Ghana Card, Driver's License, or Passport) through your dashboard. Our admin team will review and approve your verification, which increases your trust score and visibility.
Yes! If you're a talent and want to post a job, you can switch to a client account. You'll need to complete client onboarding if you haven't already. Your talent profile will remain separate from your client account.
Payments are processed immediately when clients mark work as done. Withdrawal requests are typically processed within 1-3 business days, depending on your payment method and payout preference (manual or automatic weekly).
Giglance provides dispute resolution services. If you encounter issues with a project, contact our support team through your dashboard. We'll review the case and work to find a fair resolution for both parties.
Your trust score directly impacts your visibility in search results and how clients perceive your reliability. Higher trust scores lead to more job opportunities. Focus on delivering quality work, meeting deadlines, and maintaining good communication to improve your score.
Yes, you can delete your account through your settings page. Note that this action is permanent and will remove all your data, including profile, messages, and transaction history. Make sure to withdraw any remaining funds before deleting your account.